April 18, 2024

What is e-Governance in India, Purpose, and Types of it?

What is e-Governance in India, Purpose, and Types of it?

The use of communication systems and information technology for carrying out administrative tasks and governance is referred to as e-governance. One of the key benefits of e-Governance is its transparency. Note that e-Governance is a move towards making the overall government services efficient. Electronic governance is a newly formulated concept in India. 

With the introduction of the National Satellite-Based Computer Network (NICENET), the government of India expedited the process of e-Governance across various states. In India, e-Governance received a massive boost with the development of ICT platforms. ICT refers to Information and Communication Technologies.Here are some essential things to know about e-Governance in India. 

Purpose of e-Governance in India 

One can access the Indian e-Governance platform by visiting https://nceg.gov.in/. By visiting this website, you’ll find detailed information about the National Conference on e-Governance. By visiting this portal, you’ll be able to learn about the objectives of the digital seva portal.

It is worth mentioning here that the Indian government has undertaken a large number of citizen-friendly initiatives one-Governance. The primary purpose of all these initiatives is to make the government practices transparent to the citizens of India. Here are some of the purposes of setting up e-Governance in India. 

  • Speed 

Technological platforms involved in e-Governance make communication faster. With the dedicated NICENET platform, state governments throughout the country can communicate faster. 

  • Transparency 

Apart from saving costs, e-Governance makes the business function transparent. All government information will be uploaded to specified portals that remain secure. 

  • Accountability 

Citizens can easily hold government officials accountable for their actions. With e-Governance, people can track their applications in real-time. 

  • Saves unnecessary Costs 

Undoubtedly, a lot of government expenses are in the form of buying stationery items. Written records consume a lot of stationery items. Furthermore, paper-based processes are error-prone. To mitigate these factors, e-Governance has been introduced in India. 

The Goals of e-Governance in India 

Here are some of the goals of e-Governance in India. 

  • To simplify and support governance for state governments, corporations, and citizens
  • To decrease corruption in government 
  • To guarantee speedy resolution of pending issues 
  • To decrease difficulties for new businesses and make India ideal for entrepreneurs 

Types of e-Governance

Note that e-Governance refers to an inclusive social policy for developing transparency and accountability among the administration and people in the society. With e-Governance, the Indian government strives to offer services to its citizens via a collection of information through communicational and institutional development. Here are the types of e-Governance you should know. 

Government to Citizen or G2C 

In this type of e-Governance, the government connects with the people via ICT. In the G2C type of e-Governance, the government promotes social opportunities and public services in:

  • Transportation- From the registration of motor vehicles to tax and fee collection via cash and bank challans, there is complete transparency. 
  • Hospitals- The government of India is linking all government hospitals in India to ensure better services and research. 
  • Customer services and online job portals. 
  • Making the e-learning modules available to citizens. 

The primary aim of the G2C e-Governance is to ensure the equal distribution of information among all citizens. 

Government to Business or G2B 

To be precise, G2B focuses on the following aspects:

  • Secured electronic transactions 
  • Procuring a license from the government 
  • E-taxation 

The G2B type of e-Governance makes sure that the business environment in India is supportive of corporations. 

Government to Government or G2G 

In this type of e-Governance, the government focuses on managing performance and making tactical connections within the government. In the G2G type of e-governance, the government institutions are allowed to be more efficient with the use of tools like biometrics and electronic entry of records. Here are some integral elements of the G2G e-Governance. 

  • E-Police- Maintains records associated with police personnel and criminals 
  • E-Court- Maintains a database of previous, pending, and ongoing cases 
  • E-Secretariat- Valuable data based on government functions interconnected via several departments 

Government to Employee or G2E 

The G2E type ofe-Governance aims to offer information and services to all government employees across India. By training the government employees across various administrative levels, the government can maintain efficiency. The training methods also include making the government employees adept in various aspects of ICT.

Some Citizen-Friendly Initiatives by the Government on e-Governance

Here are some citizen-friendly initiatives on e-Governance undertaken by the government of India. 

Digital India Initiative

The Digital India Initiative is a flagship program introduced in 2015 by the Indian government. The primary objective of the Digital India Initiative is to develop a digital economy in India with the participation of both corporations and citizens. The Digital India Initiative aims to fulfill the following aspects:

  • Digital infrastructure for every Indian citizen 
  • Digital empowerment of the citizens 
  • Offering on-demand e-Governance services to citizens


Aadhar refers to the unique identification number provided by the UIDAI. It usually serves as proof of address and identity and is based on biometric data. With Aadhar, the government is providing various schemes to the citizens. 


UMANG, also known as an integrated mobile application, offers access to state and central government services. It integrates various types of e-Governance techniques. 

Computerization of Records associated with Land

The digitalization of land records associated with land eliminates the strenuous process of getting approvals via paper-based processes. It also ensures that the land owners have access to updated digital reproductions of documents associated with their property. 

No doubt, e-Governance is transforming India’s administrative departments. With e-Governance, there has been a drastic reduction in fraud and corruptions. Nowadays, there are numerous e-Governance initiatives present both at the state and union levels. 

By introducing e-Governance, the government has been able to make common services accessible to the citizens. Today, a large number of citizens can complete application formalities straight from the comfort of their homes without visiting any office. And with the growing proliferation of the internet and smart gadgets, e-Governance in India will get a huge boost in the future. 

Sneha Shukla

I am an admin at shayarikidiary. I like to share information and knowledge. I love expressing my thoughts through my articles. Writing is my passion. I love to write about travel, tech, health, fashion, food, education, etc. In my free time, I like to read and research. My readings and research help me to share the information through my thoughts.

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